BT Softphone on IMac

Anybody having problems with trying to work BT softphone on imac. This is how you do it !

First thing is you should by now know that bt softphone software is not compatible with OS. so you will have to download a 3rd party VoIP soft ware. There are several available

X lite is free and can be downloaded at http://www.counterpath.com/x-lite.html. I use this one

Isoftphone is another and available at http://www.call4mac.com/

Download and install it.

Then you have to configure your account as shown below

Protocol - SIP

*User ID - Last 10 digits of your phone number with 44 prefix (44**********)

*Authorization name- Last 10 digits of your phone number with 44 prefix

*Display name - What ever you want

It is important to type 44 infront of the 10 digits otherwise IT WONT WORK.

*Password - go to this page: https://service.btbroadbandvoice.bt.com/bbv/online/consumerConfig

Put in your BBTalk phone number & your plain text password

click 'Next'

On the page that appears, click "Configure hub/router"

A little pop-up should appear with a button labelled "Configure"

Right-click on that button and select "Copy link location"

Open a text editor and paste (cmd-v). A long line of text appears.

Look for the string "SIPPassword1="

Copy the next 15 characters (those between the '=' and '&' characters).

Paste that into the X-Lite SIP account password field.

(curtsey of Malcolm_Herring at http://community.bt.com/t5/BB-Out-About/Softphone-settings-for-Mac-users/m-p/4884)

On Tophology tab;

Tick the "Use local IP address " box (Important)

Try this. If it doesnt work you may have to configure your BT HomeHUb to opent ports 5060 and 8000-8005 (for xlite) as well. Here is how you do it

http://portforward.com/english/routers/port_forwarding/BT/BTHomeHub/X-Lite.htm

Good luck. Ask me if there are any questions.

MAIN THING IS IT WORKS ! BT PEOPLE WILL SAY NO. BUT IT WORKS. I USE IT EVERYDAY !